Free Shipping within the Continental US!
Customers located outside of the Continental US, please contact us for shipping rates to your location firstname.lastname@example.org or call 512-431-4156
International customers - We have teamed up with several freight forwarding companies including XPO Logistics (www.xpo.com) and DHL (www.DHL.com) and will obtain shipping and export quotes on your behalf if you are not currently working with a freight forwarding company. We will also be glad to work with the freight forwarding company of your choice. Please call or email us with your order and we will get a quote to you as soon as possible. email@example.com
You may return items in their original condition within 14 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.